Refund and Returns Policy

At 3D Reality, we take great pride in the quality of our products and strive to ensure your satisfaction. If for any reason your product is defective, we are here to assist you with the return process.

Returns are accepted for defective products only and must be requested within 7 days of receiving the product.

Conditions for Returns:

1. The product must be unused and in the same condition that you received it.
2. The product must be in the original packaging.
3. Proof of purchase or receipt must be provided.
4. You must notify us of the defect via email or phone, providing clear details and, if possible, images of the defect.

Non-Returnable Items:

• Custom or personalized orders
• Products that are damaged due to misuse or improper handling

How to Request a Return:

• Email: Send your return request to info@3dreality.in with the order details and a description of the defect.
• Phone: Contact us at +91-9404611166 for assistance.

Once your return is received and inspected, we will notify you of the approval or rejection of your return. If approved, we will arrange a replacement or issue a refund, depending on the situation.

Thank you for choosing 3D Reality!